Case Study 1:
POSIFLEX over Hayward, CA
POSIFLEX is an international company embracing the Pacific Rim. The company is in the business of developing and financial point of sale solutions with branches in Taiwan, China and California. Given this widespread coverage and the fast moving and dynamic nature of their business, the need for communications and travel between the branches is very high indeed.
POSIFLEX decided to deploy the HiView 1000 and HiView 8000 systems and have truly benefited by the value propositions of these two systems.
With huge cost savings they can now communicate very effectively between branches at little or no cost, make powerful presentations to clients, conduct work sharing and technical engineering conferences, and achieve a level of remote technical support that previously could only be imagined.
For POSIFLEX the HiView Solutions deliver:
• Huge cost savings on travel expense
• Time saving to complete tasks
• More effective discussions and presentations to customers
• Real-time engineering discussions and work sharing across vast distances
• On-Line, Virtual On-Site Technical Support
• Measurable productivity increases and Time to market Improvement
POSIFLEX find that the more they use HiView, the more uses they find for the system, the more savings they make and the more efficient their operations become.
Case Study 2:
Cosmic Inc., Pittsburgh, PA
Cosmic Inc is a vertical Market Service Provider addressing Public domain business sectors including Government, Medical, Education, Police and large Corporations. The business of the company is to offer Real-Time sign language and international language translation services. For their online service business, HiView Videoconferencing has become their only service vehicle.
Since adopting cost effective HiView endpoint solutions across more than 200 sites, over PSTN and IP networks with no boundaries, Cosmic’s business is growing rapidly. Importantly Cosmic has increased its level of service and customer centricity by deploying HiView at each office or worker hub to achieve and enviable 24/7 service capability. For Cosmic clients, the benefits are huge. With real time translation they can eliminate the cost of a full or part-time translator, achieve fast accurate service at any time, and be assured of a quality of service that is truly advantageous.
Case Study 3.
Phase Link Corp, located in the heart of Silicon Valley and founded by Semiconductor Entrepreneur Da-Chung Chang, designs multi-purpose clock chipsets for the international market. Based in California and also in Taiwan the need for employee travel and constant communications is a critical issue.
Phase Link adopted the HiView 1000XP product line to fulfil the need for remote Board Meetings, long distance office communications, and remote meetings with distant clients. The value proposition offered by HiView enabled the company to frequently present, share engineering work and data, and hold remote discussions between engineering and office teams, plus a variety of other day to day communications tasks that previously could only be accomplished by intercontinental travelling or lengthy telephone calls. Enterprise quality Video, Voice and data communications offered by the HiView investment has greatly streamlined their business while at the same time saving huge costs.
This is yet another typical case of highly optimized ROI offered by the HiView product line.
